Shipping & Delivery Policy

Orders are shipped through available courier/postal/logistics partners.
Processing

Orders are generally processed within the estimated processing period communicated at the time of purchase.

Delivery
Estimated delivery times are indicative and may vary due to:
- Courier delays
- Weather
- Public holidays
- Regional restrictions
- Incorrect address
- Natural disasters
- Operational disruptions
- Other circumstances beyond TYB's control
TYB is not responsible for delays caused by third-party delivery partners.

Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

Shipping Charges
Shipping charges, if applicable, will be displayed or communicated before order confirmation.
Shipping charges are generally non-refundable, except where otherwise required by applicable law.